RPA refers to a technology for organisations to automate business processes using software robots. It enables organisations to automate a wide range of tasks, and streamline unstructured repetitive operations, resulting in better efficiency and progressing customer satisfaction. It allows human resources to focus on more value-adding services to drive business growth and success. RPA has gained significant traction globally in recent years, particularly amongst businesses looking to infuse technology to set automated process protocols for their non-core time-consuming tasks. 

The technology has been demonstrated to be impactful for a wide range of industries, including finance, healthcare, manufacturing, human resources, etc. In a snapshot, the adoption of RPA holds the potential to significantly benefit businesses of all sizes, across a wide range of industries. As technology and its competence are evolving, its role in the smooth processing of businesses is expanding worldwide.

With the growing demand of automation, RPA has emerged as one of the most sort technologies for organisations with complex processes. While the solutions to automate these processes are majorly being offered by leading RPA companies, many small and medium scale organisations are sourcing services from new RPA startups offering cost effective solutions with a more tailored customer support.

As more and more companies seek to minimise costs amid the global slowdown, RPA is set to grow continuously at a rapid pace. Furthermore, the scope of automation is yet to explore its full potential in APAC & MEA region, and is anticipated to create new segments and opportunities for emerging RPA startups.